Subscription support
Privacy policy
Effective 7 November 2026
We use your information to provide preparation tools, manage access, support payments and respond to your requests.
Information you provide
This can include your name, email, profile and academic details, college membership, code submissions, assessment answers, practice results and support messages. A college enquiry includes the contact and institutional details entered in the form. Student leads are stored only after you explicitly request a follow-up.
Recorded interviews and AI feedback
When you choose recorded practice, the workspace requests camera and microphone access and presents recording and AI-processing consent. We process submitted answers, audio, transcripts and relevant session records to provide feedback and maintain exam integrity. AI and transcription providers receive the content needed for the selected feature. Avoid including confidential information in your answers. AI feedback can contain errors and is a preparation aid.
Payments and account security
Razorpay processes payments. We store order and payment references, amount, plan, status and billing information needed for access, receipts and support. Card details, UPI PINs and OTPs should be entered only in the payment provider’s checkout. We use session cookies and browser storage for sign-in, security, checkout preferences and consent choices.
College access
Verified college membership can allow authorised college administrators to view your academic profile, participation and preparation reports. The membership or college-code flow explains this sharing. Selecting an educational institution in an independent profile does not by itself establish verified college reporting access.
Enquiries and follow-up
We use submitted contact details to respond to the demo, pricing or subscription enquiry you request. We do not automatically enrol a form submission into an unrelated mailing list. You can ask us to stop follow-up messages by contacting support.
Retention, access and deletion
We retain information needed to operate your account, provide recorded results, support purchases and meet applicable recordkeeping obligations. Retention can depend on the record type and ongoing disputes or legal requirements. Contact us from your registered email address to request access, correction, account deletion, withdrawal of consent or information about retention. We verify the request and explain any records we must retain.
Support and privacy complaints
Contact contact@interviewskills.in with the subject “Privacy request” or “Privacy complaint”. We aim to acknowledge complaints within 48 hours and resolve them within 30 days. Do not include passwords or financial authentication details.